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• Resource Room: This free service provides access to computers
and the assistance of a staff member who can help with court
forms. An unrepresented person who wants to start an action,
reply to a claim, apply for probate, apply to vary an order, etc., can
obtain help here.
There are a variety of other services at each JAC. Of equal importance is
the fact that the people who work at the JACs are often able to direct clients
to other services that may be helpful. For example, a low-income client
being “reno-victed” can be told about the housing lists and SAFER (Shelter
Aid for Elderly Renters) housing subsidies available through BC Housing. A
family client can find out about the free and low-cost mediation services
provided through Mediate BC in conjunction with other organizations. An
insolvent client can be told about the credit counselling services available
both through credit counselling and bankruptcy trustee offices.
If you are not familiar with the JAC in your community, you are welcome
to call a Mediation Advisor to ask for a tour. Mediation Advisors are funded
by the Law Foundation, so do not hesitate to think of this as a resource to
support both you and the people who walk through the doors of your office.
The Mediation Advisors are located at the Vancouver and Victoria Justice
Access Centres. Phone to book an appointment or to ask for a free presentation
to your professional group (e.g., CBA subsection).
Victoria Mediation Advisor Vancouver Mediation Advisor
225 – 850 Burdett Ave 290 – 800 Hornby Street
Victoria, BC V8W 1B4 Vancouver, BC V6Z 2C5
Phone: 250-356-6128 Phone: 604-660-8406
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